If you have already successfully followed the Quick Start Guide and the device is not being recognised, please do the following:
Remove the device and wait 15 seconds. Reinsert the device and note the ‘Power’ LED should be a bright (not dim) blue. Within 15 seconds the two other LEDs should begin flashing.
This is the normal boot up sequence. The device icon in the system tray should turn green after a short period of time. Your Pc is now being protected.
