Please try the following trouble-shooting procedures in order for the Net Browser to display your websites.

  • Open Internet Explorer.  Click on the ‘View’ option and then ‘Internet Options’.  Now click on the ‘Connection’ tab and ensure that there is a tick mark in the box for ‘Use LAN (no autodial)’.  Also, please ensure that the ‘Access the Internet using a proxy server’ tick box is not ticked. 
    Click OK and check to see if you can now browse the web.  You may need to close Internet Explorer and re-open it again for any/all changes to take effect. 
  • Open Internet Explorer.  Click on the ‘View’ option and then ‘Internet Options’.  In the General tab, please ensure that the ‘User Agent’ drop-down box is set to ‘Windows CE’.  Again, you may need to close Internet Explorer and re-open it again for any/all changes to take effect. 
  • Finally, it may help to refresh the Net Browser with your Wireless network.  For help with this, please see the following FAQ.
  • If these steps do not help to resolve the problem, the wireless device may be faulty.  In this event, please return the device to the place of purchase in order to receive a replacement unit.