Normally a movie is compressed by two parts, Video and Audio. There are many kinds of Audio formats. Audio formats also have different values of kbps. The following values are supported: 160kbps, 448kbps and 1536kbps.
In order to successfully playback your unsupported video files, please download the following converter (Prism) to your computer: http://www.nchsoftware.com/prism/prismsetup.exe
Save the download to your computer.
Double-click the ‘prismsetup’ icon.
Choose the relative converter options – ‘Switch Audio Converter’
Continue to install the Prism software. Click \’OK\’ at any error message.
There may be some further installs (plug-in components) in this process, which are clearly explained along the way. Save all components to the same folder. Simply double-clicking on the new component icons will install them.
Add the necessary file by clicking on ‘Add File(s)’
Choose .MPG in ‘Output Format’.
Click on ‘Convert’.
The new file will be saved in the ‘Output Folder’.
This new file should now play successfully on your Media Bank
