Yes, the U3 Launchpad is now compatible with Windows Vista.
All disgo U3 Smart drives ship with default version (1.0.5.17). To make the disgo compatible with Windows Vista you need to upgrade the Launchpad to version 1.4.0.2
There are 2 methods to access the download. As a precaution, before upgrading please ensure all your information and U3 Smart Applications are backed up and that you have the appropriate license codes.
Using the U3 LaunchpadClick on U3 icon
Click on Status and Settings button
Click on U3 Launchpad Settings button
Click on Check for Software Updates button
Download from the U3 Update page directly
U3 Updater
To find out the version click on About U3 Drive on the Launchpad.
Launchpad version 1.4.0.2 is the most recent.
Relevant U3 Smart Drives: disgo classic and disgo lite.
Yes, some programs are preloaded on disgo U3 Smart Drives. Currently there are 4 titles.
- Concise Oxford English Dictionary is an exclusive title to disgo and is a free 30 day trial.
Migo is an email and synchronisation application. With this you can send your email from any PC.
Sign Up Shields Manage your online passwords securely.
U3 Welcome “Lola” the talking Avatar presents your U3 Smart Drive!
This can happen when there is a conflict which prevents the U3 Launchpad running.
The following are some possible conflicts
- The device is not getting enough power to run correctly. Ensure you plug the disgo into a USB port directly on the computer and at the rear. Sometimes front USB ports and hubs fail to deliver enough power;
- A drive letter conflict. If you double click My Computer you should see two drives – one called U3 System and the other may be called Clever-Stuff or Removable Disk. If you cannot see both drives you may have a drive letter conflict, to resolve this problem you need to reassign the drive letter in Disk Management;
- Conflict with other device on your computer. Does your computer have a card-reader? (Either built-in or removable) There have been some reports of conflicts between card-readers and U3. To check this you can use the Safely Remove Hardware Wizard to eject the card reader and check whether the U3 Launchpad will now start;
- CD Writing software, if this is running in your System Tray then disable this to see if it resolves the problem, the following CD Writing software are known to conflict:
- B’s Clip (from BHA)
- Data Add 2.0 (Ulead)
- DirectCD (from Adaptec/Roxio)
- InCD and Nero 7.0
- PacketCD (from CeQuadrat)
- RecordNow MAX, MyCD, PrimoCD, PrimoDVD and DLA (from Veritas)
- Write DVD! (from Software Architects)
You can stop U3 from auto launching by holding down the SHIFT key on the keyboard when plugging in the drive. You need to keep the SHIFT key depressed untill the device has initialised fully.
This problem can happen when the program being installed is not a U3 Smart Application.
U3 Smart Applications normally end in .U3P, only some end in .exe.
It is not possible to install non-U3 Applications to the U3 Launchpad.
This can happen when there is a conflict which prevents the U3 Launchpad running.
The following are some possible conflicts
- The device is not getting enough power to run correctly. Ensure you plug the disgo into a USB port directly on the computer and at the rear. Sometimes front USB ports and hubs fail to deliver enough power;
- A drive letter conflict. If you double click My Computer you should see two drives – one called U3 System and the other may be called Clever-Stuff or Removable Disk. If you cannot see both drives you may have a drive letter conflict, to resolve this problem you need to reassign the drive letter in Disk Management;
- Conflict with other device on your computer. Does your computer have a card-reader? (Either built-in or removable) There have been some reports of conflicts between card-readers and U3. To check this you can use the Safely Remove Hardware Wizard to eject the card reader and check whether the U3 Launchpad will now start;
- CD Writing software, if this is running in your System Tray then disable this to see if it resolves the problem, the following CD Writing software are known to conflict:
- B’s Clip (from BHA)
- Data Add 2.0 (Ulead)
- DirectCD (from Adaptec/Roxio)
- InCD and Nero 7.0
- PacketCD (from CeQuadrat)
- RecordNow MAX, MyCD, PrimoCD, PrimoDVD and DLA (from Veritas)
- Write DVD! (from Software Architects)
The U3 uninstaller can be downloaded from the following weblink:
www.u3.com/support/default.aspx
Using the U3 uninstaller will turn the device into a regular USB Flash Drive.
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- Click on the U3 icon in the System Tray beside the time.
- Select the Manage U3 Programs option that will bring up a list of programs that are installed on the Launchpad.
- From the list of installed programs select the one you wish to alter.
- Deselect Start on Insertion, this will prevent it from running on startup. Or to remove a program, click on the Remove Program button.
The U3 Launchpad will have to be updated to run correctly on the Vista computer. The update can be obtained by following this link:
If there is a password on the device remove it before trying the procedure which should ideally be completed on a Windows XP or Windows 2000 SP4 computer that will recognise the U3 Launchpad to update it.
If the drive is reformatted and then reinserted into the computer the U3 system files will recreate. However any U3 Smart programs that you may have installed will have been erased from the drive. New copies of these programs may be downloaded at:
** If you have purchased license keys for U3 enabled programs ensure to keep a backup copy of this information.
The U3 Smart Drive will create 2 new drives under the Removable drives on your computer. The U3 System drive will be Read Only and will give an error if you try to format it. The Cleverstuff / Removable drive is the drive is the drive that can be formatted using Windows.
This is the procedure:
**Warning. Copy all important files from the Cleverstuff / Removable Drive, including details of any license keys for U3 programs that you may have purchased, before carrying out this procedure.**
