Please try the following trouble-shooting procedures in order for the Net Browser to display your websites.

• Open Internet Explorer.  Click on the ‘View’ option and then ‘Internet Options’.  Now click on the ‘Connection’ tab and ensure that there is a tick mark in the box for ‘Use LAN (no autodial)’.  Also, please ensure that the ‘Access the Internet using a proxy server’ tick box is not ticked. 
  Click OK and check to see if you can now browse the web.  You may need to close Internet Explorer and re-open it again for any/all changes to take effect. 
  
• Open Internet Explorer.  Click on the ‘View’ option and then ‘Internet Options’.  In the General tab, please ensure that the ‘User Agent’ drop-down box is set to ‘Windows CE’.  Again, you may need to close Internet Explorer and re-open it again for any/all changes to take effect. 
  
• Finally, it may help to refresh the Net Browser with your Wireless network.  For help with this, please see the following FAQ.
  
• If these steps do not help to resolve the problem, the wireless device may be faulty.  In this event, please return the device to the place of purchase in order to receive a replacement unit.

The disgo Net Browser 3000 is currently incompatible with web cams.

Currently, the Net Browser cannot connect to your PC.  Although, there is a ‘PC Connection’ in the Control Panel, it is not yet available for use. 

The disgo Net Browser 3000 is not compatible with USB broadband dongles.  The Net Browser can connect to the internet via wireless hotspots or using a network cable.

Dear Sirs,

I thought you might be interested in this true story!

I accidentally left my Busbi Lite in a shirt pocket and it ended up in our washing machine (washed and spun).

My wife retrieved it -  with the cap still on and it appeared dry.  I still didn’t expect it to work but just to confirm my fears I put it in my laptop.  I was surprised to see the LED ignite and then all the files appear!

I checked they were all there and did a test save & delete… All works!

So I am very pleased with the “durability” of Busbi   (but won’t try this again!!) 

With Regards

First, as long as the temperature is in the Yellow bar (click ‘Support tab’ in Management Console), there is no problem. The device can work properly at that temperature.

The indicator does not suggest that your PC is in danger, it only indicates that your internet connection is encountering many online threats and these are being blocked by the disgo Gatekeeper.

However, if for example, many of the ‘Firewall Events’ are a Portscan (This can be checked in ‘Reports’, ‘Security Log’) and you are on a company network, there may be a computer/server on the network scanning the PC. Find that Computer (using your IT manager) and check for the software/malware that scan your network.

disgo Gatekeeper customers can renew their annual subscription through the management console. Non-intrusive reminders for renewal will be sent via email and will be noted on the Management Console.

No. disgo Gatekeeper currently only works directly with Windows XP and Windows Vista.

The disgo Gatekeeper does allow for all logs and counters to be reset (‘Support’, ‘Support Tools’, ‘Reset Options’). However, all personal settings will not be reset automatically although this can be done manually.

Also, the disgo Gatekeeper can only be registered once. Again, all personal settings can be changed via the ‘Settings’, ‘System’ option on the Management Console.

If your wireless connection uses a different proxy from your wired connection please do the following: Open the Management Console, click on ‘Settings’, ‘Network’, ‘advanced’ and change the option to ‘Direct connection to the internet’.

Click ‘Apply’. Close the web page and reopen a new web page. You should now be able to access the internet through your wireless connection while being protected by disgo Gatekeeper.

If, upon starting your PC, the Green/Purple/Red icon does not appear in your system tray, please use the following procedure:

Open ‘My Computer’ and check your PC’s Hard Drive (usually C:). Now check on ‘Program Files’, ‘Yoggie Personal Security Appliance’. In this folder you should find, ‘YoggieGui’.

Double-clicking this icon should solve the issue.

If you have already successfully followed the Quick Start Guide and the device is not being recognised, please do the following:

Remove the device and wait 15 seconds. Reinsert the device and note the ‘Power’ LED should be a bright (not dim) blue. Within 15 seconds the two other LEDs should begin flashing.

This is the normal boot up sequence. The device icon in the system tray should turn green after a short period of time. Your Pc is now being protected.