As the screen (LCD module and touch digitizer) constitutes the highest proportion of the cost of the bill of materials, when combined with logistics and labour charges on an individual unit basis it is not feasible to offer a paid for repair service.

Similarly we are also unable to offer the LCD module and digitizer as an after-market component spare for this reason amongst other factors.

We regret that we are unable to assist you in this matter.

If the device or screen was damaged out of the packaging, please advise the place of purchase immediately.

If the device is not working as expected, it may have become corrupt which would cause a corrupt password to be set on the device.

This would cause the password you have set initially to not be recognised by the device.

In this event, we would advise that you return the device to the place of purchase under the sale of goods act.

Regrettably, it is not possible to carry out any repairs to the device.

Here, touch the ‘MNT’ icon at the top and then tap ’sdcard1′ or ’sdcard2′. sdcard1 is the top USB port.

Please note:

• SD card slot 2 will be shown with path /mnt/sdcard1 by the system to all applications
• SD card slot 1 will be shown with path /mnt/sdcard2 by the system to all applications

The same applies for a USB flash drive which is connected to the Tablet.

For alternative downloading sites, please see our Android app information page on the mydisgo.com FAQ page.

The Tablet is not compatible with the Adobe Flash player.  As such, the Tablet will not successfully download and run the Flash player installation files.

However, it is possible to view some video content using the Skyfire web browser and the YouTube app can also be used for video content.

Power off the device and connect the device to the mains.

Press the “HOME”+”BACK” (front of device) +”POWER” buttons twice and follow the instruction on the display. The device will complete a hardware reset.

Before powering on, please also ensure that the device is connected to the mains and that any storage devices (USB flash drive/Memory card) have been removed.

This should help to resolve the issue.

Reboot the tablet and toggle off/on the Wi-Fi tick mark in Wi-Fi settings.  Please also ‘Forget’ your network and try reconnecting.

If this does not help, check your wireless router setup to select “Wireless b/g compatibility” or “legacy” modes on Wireless N type routers.  The Tablet is Wi-Fi IEEE 802.11 b/g compatible only and is not ‘n’ compatible.

If the device is still not connecting, safely remove the MicroSD card from the device and complete a Factory Reset on the unit.  This can be done via the Settings menu > Privacy > Factory Reset.

The Factory Reset will format the device and should resolve the potential conflict with the wireless.

If the unit is not working as expected after this reset, the device has become faulty.

To confirm this, if possible, please try connecting the device to a different network.

• Screen - Full touch 10.1” capacitive multi-touch high resolution TFT
• Screen resolution: 1024 x 600 pixels
• Onboard 2.1MP camera and G Sensor
• 2D/3D Graphic Accelerator
• Built-in speakers
• Built-in microphone
• Wi-Fi IEEE 802.11 b/g
• Hi Capacity 28Wh battery

PROCESSOR
iMAPx210, 1GHz, 16KB L2 Cache

MEMORY
Internal: DDR2 256MB/ 2GB MLC  |  External: Micro SD card (2GB card included)

PORTS 
USB 2.0 x 2
Micro-SD card slot x 2 (up to 32GB)
Earphone jack x 1 (3.5mm)
DC jack x 1
Mini HDMI x 1

ACCESSORIES
User manual x 1, UK/EU power adaptor x 1, 2GB Micro SD Card x 1

SUPPORTED FILE FORMAT
Audio - MP3 / WAV / WMA / AAC,AAC+
Video - HD support/ MP4 SP, AVI (XVID,H.264,DIVX)/ FLV / 3GP
FULL HD Format Decoder - Full-HD (1920×1080); H.264 up to 1080P resolution; H.263 up to D1 resolution; VC-1 up to 1080p resolution; MPEG-2 main profile up to 1080p; Divx4/5/6 up to 1080p resolution
Image - JPG , GIF, PNG, BMP

DIMENSIONS – 270mm(L) x 171mm(W)x16mm(H)

WEIGHT - 0.45KG

Download User Manual

Please note the following before carrying out the installation:

1. This update is only valid for Android 2.2 to Android 2.3
2. Once the update is complete, it will not be possible to reverse the update.
3. Please back up all personal files and app data on both the Tablet memory and memory card before carrying out the update.

Please follow the steps outlined below for a successful update to Android 2.3

It is possible to go directly to the mydisgo website via your Tablet in order to download and install the following systemupdate.apk file.

Alternatively, please use the following procedure to save the file to your Tablet’s MicroSD card via you PC.

1)      Download the systemupdate.apk file to your computer from the mydisgo website.

2)      Copy the file to your MicroSD card

• Remove the MicroSD card with the Tablet device powered off or use dismount procedure, see user manual at www.mydisgo.info/support
• Connect the MicroSD card to your computer and copy the relevant file to the card.  Please note that you  may need a MicroSD card reader or adapter when connecting the memory card to your PC.
• Replace the card to the MicroSD card slot.

 3)      Locate and install the update file.

 The update file is located on the MicroSD card memory.  This is found via the ‘My Device ’ icon on the application screen.  Open the My Device app and press the ‘SD’ tab.  Next press the update file and choose to install.

 4)      An installation bar will appear.  The installation can take up to 20 minutes to complete

 5)      After install has finished, press the Back button on the front of the device when requested to finalise the update.

 6)      Once update is complete, you will be requested to calibrate the screen.

 7)      The device will now start up on the new home screen and is ready for use.

If you have any issues with updating your Tablet device, please do not hesitate to contact our support desk @ http://www.mydisgo.info/support

Notice – Current firmware provision

• At present Micro-SD cards can be used in MicroSD card slot 1 and 2
  • SD card slot 2 will be shown with path /mnt/sdcard1 by the system to all applications
  • SD card slot 1 will be shown with path /mnt/sdcard2 by the system to all applications
  • To insert a micro SD card into SD card slot 2, please enter SETTINGS > STORAGE > before inserting the card.
  • Successful insertion of the card will show an External card being present in the device within this page.
  • This card will then be visible to all applications at location /mnt/sdcard1

6^th December, London, UK. Established tablet manufacturer Disgo has today released its eagerly awaited Android 2.3 Over The Air updates for its 10” resistive and capacitive tablets.

The Tablet 7900 and Tablet 8000 are now able to offer their owners a speedy and simple  upgrade to their devices which were originally shipped with the Android 2.2 operating system.

The Android 2.3 update brings many features and improvements :

• Fully revamped user interface
• Enhanced camera functionality
• Copy & Paste functionality within apps
• Vastly improved power management
• Secure lock-screen by pattern, passcode or pin
• Inbuilt user definable widgets, further enhanced by 3^rd party application co-existing widgets

Disgo has firmly placed itself in the current marketplace with a range of tablet products spanning various budgets and performance requirements to meet all customer criteria.

The move to Android 2.3 platform will help future-proof Disgo tablets and give its users new capabilities and features currently available only on top-tier tablets. Upgrading Disgo 7900 or 8000 tablet to Android 2.3 is as good as “getting a brand new tablet”.

For the download and all enquiries, please click  here